Our venue opens at 13:00h. Closing times vary between 21:00 and 23:00, depending on the event, day, and time of year.

Management reserves the right to amend operating hours, close the venue earlier than scheduled, or alter event timings at its discretion for operational, safety, or weather-related reasons. O Beach Ibiza operates a strict no-refund policy in all circumstances, including but not limited to early closure, adjusted operating hours, or schedule changes.

We strongly recommend arriving early to enjoy the full day club experience and avoid possible delays at peak times. Please note that last admission may be earlier than the venue’s closing time. Entry remains subject to capacity and may operate on a one-in, one-out basis at management’s discretion, including for guests with valid tickets. Guests arriving after admissions have closed will not be entitled to a refund or transfer to another date.

Restaurant: 13:00h – 21:00h, with last orders at 20:00.

Entry is already included in the price of all beds, tables, cabanas, and sofas throughout the venue.

Each bed or table booking is valid for a set number of guests. Additional guests cannot be added, so please ensure your reservation covers the total number of people attending.

Yes free Wi-Fi is provided within the venue, so please post away on your Social Media!

We do not store any luggage, large bags or bike helmets at the venue or at any of our venues, so they will not be permitted inside.

For luggage assistance, you can contact Ibiza Luggage, who offer a convenient island-wide collection and delivery service.

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O Beach Ibiza is an adult-only venue. Guests must be 18 or over to enter.

O Beach Ibiza operates a no-refund policy. In circumstances beyond our reasonable control, including adverse or unforeseen weather conditions, natural disasters, government orders, safety directives or other emergencies, we may amend operating hours, event programming or the venue layout, or close the venue early or in full, for the safety of guests and staff.

Where the venue remains open and the booked services remain available, adverse weather alone does not entitle guests to a refund or compensation.

Guests concerned about forecast weather may contact us before attending, including the day before or the morning of their reservation, to request a date change. We will endeavour to accommodate requests, subject to availability.

Once guests have entered the venue and commenced their booking, choosing to leave early does not entitle them to a refund or transfer to another date. Equally, early closure does not entitle guests to an alternative date or refund.

A limited number of towels are provided for guests with bed, table, or cabana reservations.

Guests with entry tickets do not receive towels, however there may be a limited amount for

use on the day. Personal towels are not permitted inside the venue.

Towels can be purchased from the O Beach Boutique – please retain your purchase receipt if

you wish to take your towel home.

Yes – lockers are available inside the day club for guests to use at a cost of €10 per day. Each

locker includes a complimentary phone charger, and you may open and close it as many

times as you like throughout the day.

Please ask a Host on the day to show you where the lockers are located.

No – food and drink (including water) purchased elsewhere cannot be brought inside the day club. This also applies to items from the THB Ocean Beach Hotel/BONITO.

If you have any dietary requirements or allergies, please contact the day club in advance of your visit so we can review and accommodate your request where possible.

Guests who need to carry glucose tablets, small sweets or similar items for medical reasons should contact us in advance so appropriate arrangements can be made, or speak to security on arrival with any relevant medical documentation, if available.

Your waiter will process the remaining balance upon your arrival at your bed or table.

Payment can be made by card or cash on the day.

This is not necessary. You will be able to pay using a different card or in cash on the day.

No, VIP wristbands are not sold separately at the venue. They are provided with VIP bed bookings. VIP entry packages, including drinks, may also be available to purchase through the O Beach app, subject to availability.

Please submit your up-to-date CV, accompanied by a recent photograph, through our Recruitment page or by email to jobs@obeachibiza.com.

O Beach Ibiza reserves the right to refuse admission for unsuitable attire. Prohibited items and clothing include, but are not limited to:

• Body paint, fancy dress, or novelty costumes

• Hen and stag accessories such as veils, crowns, sashes, or matching t-shirts/clothing

• Novelty or themed footwear

• Props of any kind, including inflatables, balloons and accessories

• Sports team shirts and jerseys, including football, rugby and basketball tops

• Clothing displaying offensive language, imagery, or symbols

All guests must wear suitable footwear upon arrival and are required to depart the venue respectfully dressed. Guests are expected to dress appropriately for a daytime pool environment. Swimwear must be worn when entering the pool, and footwear is required at all times when moving around the venue. Please note that topless bathing is not permitted in the venue.

To protect the privacy of our guests and staff, wearable recording devices, including smart glasses and any other technology capable of discreetly recording photographs, video or audio, are prohibited. O Beach Ibiza reserves the right to refuse entry or remove any guest found using such devices.

Entry and continued admission remain at the discretion of management. Refunds will not be issued to guests refused entry or removed from the venue for failure to comply with the dress code.

Umbrellas are not guaranteed in the Sunset Lounge Area. All other Beds and Tables do have umbrellas subject to weather conditions.

Beds are made up of a Minimum Spend plus a cover charge. The minimum spend means the minimum amount of money you need to spend on that day to secure the bed. This can be spent on food & drink of your choice.

The cover charge is what you pay to hire the bed for the day.

The deposit paid to secure the bed is deducted from the total cost of the booking. For example, if the bed has a 100€ cover charge and 600€ minimum spend, the total cost of the bed is 700€ and you receive 600€ back to spend on food and drink of your choice.

Ibiza Spray Events include a cover charge, minimum spend, and cava package, which provides a set number of cava bottles based on the number of guests per table or bed.

For full details of what’s included and the pricing for each area, please refer to the event calendar on our website.

Unfortunately, we’re unable to confirm the exact amount in GBP as all charges are made in our local currency, Euros (€). The final conversion rate will be determined by your bank or
card provider at the time of payment.

As a guide only, you may wish to check the latest exchange rates at www.xe.com.

THB OCEAN BEACH HOTEL GUESTS

Guests staying at THB Ocean Beach Hotel who have booked their stay via obeachibiza.com or thbhotels.com will receive free entry to O Beach Ibiza from Monday to Sunday by showing their hotel wristband at the door of the venue upon entry.

Guests booking directly via O Beach website or THB website staying at Naeco or Los Molinos will receive 50% discounted entry Monday to Sunday plus one complimentary drink ticket per person, per visit.

Offer only applies when paying at the door on the day of the event and showing their hotel wristband. The same applies for any guests booking at any of the THB hotels via a third party.

BONITO IBIZA HOTEL

Guests booked directly through bonitoibiza.com will have free entry all day, anytime. A special card, named and dated, will be handed over at check-in to control access.

Guests booked via any other channel, third parties or OTAs, will have free access until 2PM and 50% off the retail ticket price after 2PM.

Guests must present valid hotel proof of stay upon arrival. Entry is subject to venue capacity, event conditions, and management discretion. We advise arriving early to avoid queues or disappointment, particularly during high season or special events.

We’ll always do our best to honour your chosen bed or table. However, occasionally, for operational, safety, or event-related reasons, we may need to move your reservation to another suitable area within the venue.

If this happens, we’ll ensure your new placement is as comparable as possible, but please note this does not qualify for a refund or compensation.

Yes, we do have an ATM Machine in the venue.

All restaurant bookings are subject to a €75 minimum spend per person on food and drinks in the restaurant, with entry to O Beach included. A non-refundable deposit of €50 per person is required at the time of booking and will be credited in full towards this minimum spend. The remaining €25 per person, plus any additional spend, is payable on the day. Deposits will be forfeited in the event of cancellation or non-attendance.

Yes, you can email the Boutique on boutique@obeachibiza.com

The venue has a limited number of unreserved seating areas available on a first-come, first-
served basis, but these cannot be guaranteed. To ensure a dedicated space for the day, we recommend booking a bed or table in advance to avoid disappointment.

It is NOT permitted to leave and re-enter. You will be charged the full door/ entry price if you leave and wish to return.

Unfortunately, the cava for Ibiza Spray events cannot be altered or customised. However, you’re welcome to purchase additional drinks from our regular menu on the day to complement your package.

Yes, we have events and DJs every day throughout the summer, with special entertainment on selected dates. You can view our full 2027 Events Calendar at www.obeachibiza.com/events-calendar.

We do like to make guests aware that there are circular water jets built into the pool edge that activate periodically. To keep your belongings safe and dry, we recommend storing any valuables in the lockers provided. This is also outlined in our venue terms and conditions.

By entering the venue, you agree to our terms and conditions, which include consent to being photographed or filmed while on the premises. We have in-house photographers and videographers present for certain events (though not all).

You’re welcome to bring a small personal camera into the venue; however, large-lens or SLR cameras are not permitted. Unauthorised video cameras are also not allowed at any time. If you wish to film inside the Day Club or use professional equipment, please contact our Marketing Team at least one week in advance for approval.

At O Beach Ibiza, a discretionary 10% service charge is added to all final bills as a gratuity.

Unfortunately, it’s not possible to select a specific Lounge Area in advance. All Lounge Areas are allocated on arrival by our Host and Hostess team.

If you’re looking to sunbathe, we recommend booking a bed suitable for this purpose in advance, as guests are not permitted to lie on the grass or around the pool area.

Yes, we offer a range of Celebration Packages which can now be booked directly online under the “Celebration Packages” section.

For any questions, please contact our Team at celebrations@obeachibiza.com.

Guests who require medication (including insulin or temperature-sensitive treatments) are welcome to inform staff on arrival or in advance of their visit. Security will provide clear guidance on the available options for medication, which can either be:

• Kept on the guest’s person entirely at their own risk and responsibility, or

• Stored securely with our on-site medical team in the infirmary, where refrigeration is available if needed.

Guests may access the infirmary at any time if they wish to store or self-administer medication privately. O Beach Ibiza accepts no liability for any medication retained by the guest or not collected at the end of the day.

Guests who need to carry glucose tablets, small sweets or similar items for medical reasons should contact us in advance so appropriate arrangements can be made.

We launch our bed bookings in November each year. We always recommend booking as far
in advance as possible to avoid disappointment, as preferred areas and dates often sell out
closer to the time.

Yes, O Beach Ibiza is accessible for guests with reduced mobility. The venue has step-free access points, accessible restrooms, and staff on hand to assist where needed. If you require specific support on arrival, please speak with our Security or Host Team, who will be happy
to help.

One amendment per booking may be permitted, subject to availability, within the same season as the original reservation. An amendment fee of 10% of the applicable original single-bed deposit applies to requests received seven or more days before the reservation, increasing to 20% for requests received less than seven days before. One fee applies per booking, rather than per bed; where different deposit tiers are affected, the highest applicable tier will be used.

Any increase in booking price is payable separately. Downgrades are permitted, with the minimum spend adjusted accordingly; deposits remain non-refundable and will be credited in full towards the amended booking’s minimum spend.

Amendment fees are separate from the minimum spend and non-refundable once the amendment is processed, except where required by law. Further amendments require management approval and incur the 20% fee.

Documented exceptional medical or bereavement circumstances will be considered individually. Cancellation terms remain unchanged.